D scale Analysis for European Franchise Federation

The European Franchise Federation (EFF) is a not-for-profit association that advocates for the rights of the franchise industry in Europe. In 2021 EFF wanted to have a closer look at their members’ online appearance. For this purpose, it has requested the D Scale analysis for its most active members. After doing the research, TRS conducted a workshop to present the results and indicate a good starting point for involved organisations to improve their digital appearance.