Live Panel: Where’s the EU on COVID19?

A panel of EU communication experts and journalists questioned the EU’s approach to communicating with citizens about the Coronavirus.

Koert Debeuf
Editor in Chief of EUobserver, former spokesman for Belgian PM

Maria Laura Franciosi
Founding President of Brussels Press Club, reporter for L’Indro

Peter Russell
Copywriter and creative director, creator of “This Time I’m Voting” campaign


Steffen Thejll-Moller

Partner at Rud Pedersen, former head of digital at FleishmanHillard

Tina Zournatzi
Head of Strategic Comms, European Commission (DG COMM)

Igor Celikovic
Head of Sector, Social Media at European Commission (DG COMM)

Moderated by Richard Medic – Co-founder of The Right Street digital. The live discussion took place on Thursday, 16 April.

Questions that were discussed on the panel:

  • Does the EU have a strategy to communicate about COVID19?
  • Why are Russia and China dominating the digital landscape on COVID19? Where’s the EU?
  • Are we hearing enough about EU funding and other support to Member States?
  • How is the EU tackling COVID19 myths and fake news?
  • What can the EU do to better inform, educate and reassure citizens about COVID19?

At the end of the panel we have identified 3 simple recommendations to share with our colleagues in the EU institutions.

That’s right! There’s always more.

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MEP EDITION

Measuring the digital impact of Members of the European Parliament.

total score

11.0/11.0

Max.
The Right Street prediction point
1.0

Social media

Twitter
Max.
Follower/Following ratio divided by 10
1.0
Add 0.1 for every 2k followers
0.5
Add 0.1 for every tweet with 10+ interactions in last 7 days
0.5
Linkedin
Max.
Add 0.1 for every CEO or Page/Community post with 20+ interactions in last 30 days
0.5
TikTOk
Max.
Add 0.1 for every post published in last 7 days
0.5
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Facebook
Max.
Add 0.1 for every post published in last 7 days
0.5
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Instagram
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Subtract 0.1 for every hashtag found in latest post caption
0.5

Digital content

DESCRIPTION
Max.
Published original video and/or audio content on YouTube in last 30 days
0.5
Published live video and/or audio content in last 30 days
0.5
Hosted a live virtual event in last 30 days
0.5

Website

DESCRIPTION
Max.
Website appears on first page of name Google searches conducted in Brussels and home country
0.5
Website has newsletter signup or other email capture form
0.5

Accessibility

DESCRIPTION
Max.
Has a Contact area/box on website
0.5
Has a newsletter signup form on website
0.5
Replied to a public user question/comment on Twitter, Instagram or Facebook in last 7 days
0.5
Has a Wikipedia page
0.5

Trade Association EDITION

Measuring the digital impact of EU Trade Associations based in Brussels.

total score

11.0/11.0

Max.
The Right Street prediction point
1.0

Social media

Twitter
Max.
Divide Follower/Following ratio by 10
1.0
Add 0.1 for every 2k followers
0.5
Add al for every tweet with 10+ interactions in last 7 days
0.5
Linkedin
Max.
Add 0.1 for every 100 connections/followers of Secretary General’s personal Profile
0.5
Add 0.1 for every 200 Page/Community followers
0.5
Add 0.1 for every Profile or Page/ Community post with 20+ interactions in last 30 days
0.5
Facebook
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Instagram
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
TikTOk
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Other
Max.
Profile spotted on other community platforms (e.g. Reddit)
0.5

Digital Content

DESCRIPTION
Max.
Published branded content on website or social media in last 30 days
0.5
Published original video and/or audio content on YouTube in last 30 days
0.5
Published live video and/or audio content in last 30 days
0.5
Hosted a live virtual event in last 30 days
0.5
Advertising spotted on social media, Youtube or Google
0.5

Website

DESCRIPTION
Max.
Website appears on first page of Google search conducted in Brussels
0.5
Website has newsletter signup or other email capture form
0.5
Has a Wikipedia page
0.5

NGO EDITION

Measuring the digital impact of EU Non Governmental Organisations based in Brussels.

total score

11.0/11.0

Max.
The Right Street prediction point
1.0

Social media

Twitter
Max.
Divide Follower/Following ratio by 10
1.0
Add 0.1 for every 2k followers
0.5
Add al for every tweet with 104 interactions in last 7 days
0.5
Linkedin
Max.
Add 0.1 for every 100 connections/ followers of Secretary Generals personal Profile
0.5
Add 0.1 for every 200 Page/Community followers
0.5
Add 0.1 for every Profile or Page/ Community post with 20+ interactions in last 30 days
0.5
Facebook
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Instagram
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
TikTOk
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Other
Max.
Profile spotted on other community platforms (e.g. Reddit)
0.5

Digital Content

DESCRIPTION
Max.
Published branded content on website or social media in last 30 days
0.5
Published original video content on YouTube in last 30 days
0.5
Published live video and/or audio content in last 30 days
0.5
Hosted a live virtual event in last 30 days
0.5

Website

DESCRIPTION
Max.
Website appears on first page of Google search conducted in Brussels
0.5
Website has newsletter signup or other email capture form
0.5
Has a Wikipedia page
0.5

B2B EDITION

Measuring the digital impact of B2B companies in Europe.

total score

11.0/11.0

Max.
The Right Street prediction point
1.0

Social media

Twitter
Max.
Add 0.1 for every 1k followers
0.5
Add 0.1 for every tweet with 10+ interactions in last 7 days
0.5
Linkedin
Max.
Add 0.1 for every 100 followers connections to CEO’s personal profile
0.5
Add 0.1 for every 100 Page followers or Community members
0.5
Add 0.1 for every CEO or Page/Community post with 20+ interactions in last 30 days
0.5
Facebook
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Instagram
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
TikTOk
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5

Web content

Branded content
Max.
Consistent audiovisual identity on all digital platforms
0.5
Published branded content on website or social media in last 7 days
0.5
Audiovisual content
Max.
Website includes a video featuring company and/or product/s
0.5
Published original video and or audio content on YouTube in last 30 days
0.5
Website & Newsletter
Max.
Website appears on first page of Google search in home country
0.5
Add 0.1 for every customer testimonial on website
0.5
Website has newsletter signup or other email capture torm
0.5
Sent out a newsletter in last 30 days
0.5

Digital tools

Advertising
Max.
Ran an ad campaign in last 30 days
0.5
Add 0.1 for every digital platform where an ad campaign has been implemented
0.5
Online events
Max.
Organised an online event for a community and/or prospects in last 30 days
0.5
Add 0.1 for every online event attended in last 30 days
0.5

THE CORPORATE EDITION

Measuring the digital impact of inhouse EU Public Affairs teams.

total score

11.0/11.0

Max.
The Right Street prediction point
1.0

Social media

Description
Max.
Has a verified (blue tick) profile/page on Twitter, Facebook or Instagram
0.5
Twitter
Max.
Follower/Following ratio divided by 10
1.0
Add 0.1 for every 2k followers
0.5
Add O for everv tweet with 10+ interactions in last 7 days
0.5
Facebook
Max.
Add 0.1 for every post with 20+ interactions in last 30 days
0.5
Instagram
Max.
Add o for every post with 20+ interactions in last 30 davs
0.5
Linkedin
Max.
Add 0.1 for every 100 connections/ followers of the Head of Office persona Profile
0.5
Add 0.1 for every 200 Page Community followers
0.5
Add 0.1 for every Profile or Page/ Community post with 20+ interactions in ast 30 davs
0.5
TikTOk
Max.
Add 0.1 for every post with 20+ interactions in last 30 davs
0.5
Other
Max.
Profile spotted on other community platforms (e.g. Reddit)
0.5

Website

Description
Max.
EU webpage appears on ist page of Google search (in Brussels) for company name
0.5
EU webpage has newsletter signup or other email capture form
0.5
EU office is mentioned on the company’s Wikipedia page
0.5

Digital content

Description
Max.
Published branded content on website or social media in last 30 days
0.5
Published original video and/or audio content on Youtube in last 30 days
0.5
Published live video and or audio content in last 30 days
0.5
Hosted a live virtual event in last 30 days
0.5
Advertising spotted on social media, Youtube or Google
0.5